Is your GOtv decoder showing red light only, or an orange light that will not change? The light on the front of a GOtv decoder shows its power state, not your subscription. Once you know what each colour means, most fixes take a few minutes.
Below is what each light means, solid or blinking, and the fix for each one. It also covers the problems readers ask about most: a red light that will not turn green, and an orange light with no picture.
Why Is My GOtv Decoder Showing Red Light?
A solid red light on a GOtv decoder usually means it is in standby. It has power, but it is not switched on. Press the power button on the GOtv remote or on the decoder, and the light should turn green within a few seconds.
An expired subscription does not turn the light red. When your subscription runs out, the light stays green and the TV shows an error code such as E16 instead. So if your light is red, check the power first, not the payment.
GOtv decoder showing red light only and not coming on
If you press power and the light stays red, work through these:
- Point the remote straight at the decoder and press power again. Weak remote batteries are a common cause.
- Press the power button on the decoder itself, if your model has one.
- Switch the decoder off at the wall, wait two minutes, then switch it on again.
- Push the power adapter firmly into the decoder. Try another socket.
- If the voltage in your area is low or unstable, try again when power is steady, or use a stabiliser.
If the light stays red after all of this, the power adapter or the decoder may be faulty. A faulty adapter is cheaper to replace, so test with a known good one first if you can.
What the Orange or Yellow Light Means
On MultiChoice decoders, a flashing orange or yellow light usually means an unread mail message, and a solid one means a software download. If it stays orange with no picture for a long time, the decoder may be stuck starting or unable to find a signal.
GOtv decoder showing orange light only and not working
- Wait two or three minutes. The decoder may still be starting or updating.
- If the light is flashing, open Mail Message from the menu and read any unread messages.
- Switch off at the wall for two minutes, then switch on again.
- Push the antenna cable firmly into the decoder.
- If a picture appears with “No Signal”, check the antenna. See the signal section below.
Orange light with a mail icon on screen
If the light changes while a mail icon shows on the TV, GOtv has sent you a message. Press Menu, open Mail Message, read it, and press the red button to delete it.
Orange light with no signal
If the TV shows “No Signal”, or the scan stops halfway, the antenna is not getting a good signal. Press Menu, then Advanced Options, then Signal Information. Aim for strength around 60 percent or higher, with quality as close to 100 percent as you can get.
If the numbers are low, check the cable connector at the back of the decoder first. The thin centre wire must stick out enough to make contact. Then raise or move the antenna so no wall, roof or tree blocks it. Our guide on how to fix a GOtv antenna covers placement step by step.
What the Green Light Means
A solid green light means the decoder is on and working. A green light that flickers each time you press a remote button is normal too. It shows the decoder is receiving the remote.
If the light is green but the TV shows an error code, the problem is the subscription or the signal, not the decoder. E16 usually means the decoder needs a reset after payment. Our guide to GOtv error codes explains how to send one.
If the green light blinks on its own, with no picture and no response to the remote, switch off at the wall for two minutes and switch on again. This clears a stuck state that sometimes follows a power cut.
Red and Green Lights Blinking Together
Red and green blinking together usually points to a fault inside the decoder, not the signal or your account. Restart it at the wall first. If the pattern keeps coming back, take the decoder to a GOtv service centre.
Decoder Stuck in a Restart Loop
If the decoder shows the logo, cycles through orange, green and red, then goes back to “No Signal” and repeats, a software update was probably cut off, usually by a power cut. Never switch the decoder off while it is downloading an update.
If it is already stuck, leave it on and connected for at least 30 minutes. It often finishes the update and recovers by itself. If it still loops, switch off at the wall for two minutes and try once more.
When to Contact GOtv
Take the decoder to GOtv if it will not power on with a working adapter and socket, or if the red and green pattern keeps returning after several restarts. Both point to a hardware fault. Our list of GOtv offices in Nigeria shows where to go.
Most of the time, though, a GOtv decoder showing red light only needs the power button, and an orange light needs a restart or a better antenna signal. Start with the simplest fix for the colour you see. For account problems, such as a payment that has not reflected, use the contact options on the official GOtv Africa website for your country.
Frenzy valentine is a passionate blogger, developer, and entrepreneur. He is the founder and author of myfreshgists.com.
My Got is on orange indicator for a week now, showing no signal, what should I do
My gotv decoder is blinking green light and I can’t even use my remote
My Gotv is on orange indicator for 3 days now showing no signal. Whats the solution?
My gotv is showing orange light
My gotv is showing a blinking green light with volume bar displayed on the Tv screen. how do i fix it.
Mu decoder is showing orange and red light what might be a problem?
My decoder is doing on and off
Gotv showing only orange colour not coming on, and there is sufficient power supply and remote is working well, but no response from the Gotv when the remote is being pressed.
My gotv decoder show only orange light but not working
My gotv didn’t display on my TV what could be wrong?
Please my gotv is showing only orange color light but does not display, it doesn’t not turn off just that orange color what will I do?
My gotv showing only orange light on decoder and nothing showing on the TV. Please what do I do.
My go tv keep blinking green light and it keep changing channels but when I hold particular number it will show channel but will keep changing channels
My Gotv is going on and off while working I want solutions please
My GOTV keeps showing orange light with no display on the TV I have unplugged and plugged back in but still no display
My decoder is just showing green lite and the green lite is just blinking and didn’t display any channels and the remote can work since the green light is blinking, what should I do?
Confirm you have a sufficient power supply
My gotv blinks red and green lights, the stops it doesn’t display channel and it goes off again and again….. Please what’s the problem with it?
Av travel for a while leaving my gotv decoder unused for about eight months now . I didn’t know why the decoder is only showing red light and not displaying
My gotv is showing only red light how do I fix it
Unplug it from light and plug it back after some minutes
Good morning, please my Gotv decoder is showing only orange color light and nothing more please what should I do
It means you have unread messages, simple go to the message section and check it out
Pls why is my recorder showing red and green and also not coming on?
Try rebooting your decoder. Unplug it from the power source and leave it for five minutes before plugging it back
Goodevening please it been long I subscribed and when I turned my decoder on it showing a standby yellow light, I fixed it again it started working all of a sudden it turned of and showed green, yellow, red light at once , I removed from the plug and fixed it back now it showing yellow light what do I do please am tired already please
Fantastic work like wild fire.I have replaced my GOTV decoder charger it is working very fine.
Was working well before now and after My GOTV when booting start with orange turn green and few second show red,orange and green show orange no signal and start loading again show no signal
My gotv shows green light but doesn’t display anything
Hello Collins, where exactly is the green light showing? If its on the decoder, you should check your connection to the antenna, and if its on screen, restart and update your GOTV software
My go tv red and green light goes on and off and the logo is displayed for a while then disappears
Hello Nancy, this could be as a result of power outage during update. To fix it, reboot your GOTV decoder and then update the software when the options pops out. You can also update it in the settings
Pls when I gotv is on it does not show anything but when I turn it off it slightly shows an orange light
Its signal error, check if the antenna is properly connected. Confirm the rf connector is properly connected at both ends (antenna & tv?)
My gotv is showing a red light without displaying anything on tv, please what di i do???
Hello Jane, adjust your antenna and confirm if its in proper condition
Pls my gotv decorder has been blinking orange color since morning and is showing no signal on TV. What do I do
Check the position of your antenna. Check the coaxial cable and confirm if the f-connector is connected to both the antenna and the decoder
My gotv displays only the logo…
But does it show anything before displaying the logo? If not, the fault could be from the Gotv antenna. Adjust the antenna and ensure it’s not obstructed by any tree or building
Please my gotv decoder is blinking orange light with no signal 📶 on TV.. What can I do
Check the coxial cable, the end that connects to the decoder. Ensure that the small lead inside is long enough. If its not, tear out some outer layer of the coxail cable.
My gotv is showing a red light without any display, what do I do
Check your antenna, there is a loose connection in your antenna, check the lnb cable, tear out the end that connects to your decoder so that the tiny let inside will be long enough to enter your decoder
pls my gotv kips blinking red and green light with out displaying on d tv. What shld I do?
Turn off your decoder, unplug it for 2 minutes, plug it back and turn it on again
My gotv is showing orange light and also showing no signal on tv what should i do
Check ur rf connector and see if its well connected to your decoder. Peal of the cable to make the small thin wire inside to be long
My gotv has Orange. Light and is not displaying what do I do
It went out of signal .. Unplug it and plug it back.. If the case persist, send me a mail at myfreshgists@gmail.com
My gotv is showing a red light without any display, what do I do
A message was sent to me to upgrade my decoder I did so but the decoder keep bringing red light only without any display on the TV
Contact GOTV customer care if the issue persist after turning it off and on again