How to Clear Error Code on GOTV After payment– E48,32, E016, E17 & E32

Clear gotv error

If you are using GOTV, you must have come across some Gotv errors, these errors block you from watching your favourite TV channels even after paying subscriptions. In this post we’ll guide you on how to get GOTV error code cleared in few minutes your self.

Some error codes appears as a result of late payment of GOTV subscription. Failing to renew GOtv subscription before due date. Most customers always wait till after expiration before going to renew their subscription, this is the major reason these errors will start showing on their TV screens. Some other errors like E48-32 occur when you adjust position of the antenna of the decoder.  Pay For Gotv, Dstv Subscription & Be A Quickteller Paypoint Agent

How to Clear e16 Error Code on GOTV After payment 

  • Go to the message box on your decoder
  • Send “RESET IUC NUMBER” to 4688, i.e. RESET 5678012574 to 4688
  • At this point its all done and Gotv E016 error cleared. Next is how to clear GOTV error e48 32

Second option:

  • Go to your mobile phone internet browser and open GOTV page here.
  • Tap on Easy self service
  • Tap on Clear Error Code
  • Type on your IUC number and select GOTV E16, you may be required to type in a Captcha code just for verification.
  • Type in the Captcha code given and click on Clear Error.
  • And that is it. Error code is cleared.

How to Clear e48-32 Error Code on GOTV

  • Inspect your antenna connection properly and see if it is well connected to decoder, if it isn’t, connect properly.
  • Click on the OK button to check signal information
  • Proceed to Menu>Advanced>Installation – tap on Auto scan
  • Channel 48 and 52 will immediately come up for you. That is If the error is not a general issue from GOTV.
  • When the scanning is done, you see Channel 99. If it doesn’t show up, you will need to rescan to have access to all the channels you paid for.

If after carefully following all these steps to clear error code on GOtv and yet you are still seeing error message on screen, get in contact with GOTV on Facebook here, or here on Twitter. You can call their customer care also.

GOTV error code
GOTV error code

How to fix Gotv Decoder Update Error (Code=SIG)

If you experience your GOTV decoder displaying “Upgrade your Software, It is Outdated” it is important you do a software upgrade to experience better features and also enhance the performance of your decoder.

Unfortunately, how to update GOTV decoder is not that simple as several subscribers experience issues during the decoder software update as the process can last up to hours and eventually fail after waiting for long and restart all over again.
Some GOTV users also say their decoder upgrade fails and shows “Update Error(Code SIG)” during the process and stops subscribers from enjoying their channels.

This article will list some basic Gotv decoder troubleshooting tips that you can try out;
You may perform a manual software upgrade.

Follow this procedure to update your GOTV.

  • Pull out the power cable, and hold the P+ button then return the power cable as you are still holding the P+ button.
  • Immediately you see a green light deeming on the decoder, release the P+ button and wait for the green light to stop deeming.
  • Now press the p+ button twice and the P – button twice and let it scan.

This is all for how to clear GOTV error code and to update GOTV decoder.

1 thought on “How to Clear Error Code on GOTV After payment– E48,32, E016, E17 & E32”

  1. Clear error on my gotv decoder iuc is 6999134719 I paid 260 for supa but other channels are not yet come like Zambezi magic

    Reply

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