How to check if Xfinity Internet is down & fixes

If you live in an area served by XFINITY from Comcast then you are lucky enough to have access to some of the best internet service in the country. XFINITY Internet is good enough that you can stream TV, play video games, and even do work online at the same time, all without worrying about whether or not you are going to have a strong connection. However, this is a new frontier, and the Internet is anything but predictable. Those living in areas served by XFINITY have had to deal with an outage at some point.

Xfinity Internet down

What if you were in an area where you have no reception and you want to check if xfinity internet is down?. Or you are at work, school and you are not receiving maximum internet speed on comcast. Fortunately, there’s a simple troubleshooting method to check whether your home Internet service is operational.

If you follow Xfinity on Twitter, you’ll get an alert whenever the Internet service across the entire Comcast network goes down, but that’s not enough to determine whether an individual Comcast subscriber also has a problem.

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To check if Xfinity internet is down in your area go to the Xfinity website, enter your zip code and check for internet outage.

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How to fix Xfinity internet outage

When your internet goes down at home, it’s a pretty big deal — especially if you’re at the tail end of your bill cycle and you’re trying to avoid that late fee. But just as the internet is an integral part of our everyday lives, so can an outage at your home or office be a big deal. When an internet outage happens, we often don’t know what to do.

When you face an internet outage, the first thing you need to do is report the problem to Xfinity. Before contacting Xfinity, look at your computer, and check your internet connection. Is the modem/router blinking? If so, then you have a problem with your modem/router. If the modem/router is not blinking, then the issue is likely with your Xfinity internet. There are a few steps you can take before calling Xfinity customer service.

Reboot your equipment

If you’re having problems accessing the internet on your Xfinity modem, you can restart your modem by unplugging it from the wall for 10 seconds, then plugging it back in and rebooting it. If that doesn’t work, reboot your router by unplugging it from the wall for 10 seconds, then plugging it back in. The router may have a reset button you can press to get it to reboot, or you can unplug it from the wall and wait a few seconds before plugging it back in. If you have a wireless router, restart your wireless router by unplugging it from the wall for 10 seconds, then plugging it back in.

To restart your router

  1. Log into your Xfinity account and click on the devices tab.
  2. Click on “modem status” and click restart.
  3. A dialog box will appear, click restart.
  4. Wait for the modem to reboot.

To restart your router

  1. Unplug your modem and your router from the wall.
  2. Wait for 20 seconds
  3. Plug in only the modem.
  4. Wait 2-3 minutes and plug in your router.

Power cycle your modem

There are many reasons why your Xfinity router might be malfunctioning. These include issues with the router’s software, a bad power adapter, or a faulty cable connection. To correct the problem, you must power cycle Xfinity router. This is a simple procedure that involves turning your router’s power off and back on again. However, you need to do this correctly or the router may continue to malfunction. Easy Xfinity internet & Self-installation & Activation Guide

Comcast outage

Update your modem software

Whether you’re experiencing slow Internet speeds or not being able to access the Internet at all, updating your modem software is often the fix to your problem. (If you’re having problems with your Xfinity Internet, a quick Internet speed test will usually tell you whether the problem is on your side or Xfinity’s.)

Updating your cable modem’s software is not something you need to do every day, but it’s a quick and easy way to deal with some specific issues. The most common reason to update the software is to address a newly discovered security hole in the device, but there are other reasons to update.  If you know that a new software update is available, but you don’t feel comfortable doing the update yourself, call your ISP’s tech support number and have them do the update for you. How to fix Cox slow Internet speed quickly

Switch out the cable box

Xfinity’s cable box is more than just a DVR. It can also be used as a Wi-Fi router and streamer, and you can also use it to stream live TV to your tablet. You can even use it to connect to the internet when you’re not at home. But for some people, the Comcast cable box just doesn’t do the job, and they are looking to buy a new cable box. Before you make a trip to the store, though, you should check out some of the options available to you directly from the cable company.

Switching out your Comcast cable box is a fairly simple process, and it will only take you about an hour. We highly recommend you get someone to help you when you’re switching out your cable box, as it can be a bit heavy.

Contact comcast

Comcast is a major cable, television, internet, and phone provider based in Philadelphia, Pennsylvania. If you’re having problems with Comcast, you can contact them by phone, email, or chat.  The number of ways that you can get in touch with Comcast to report an outage is almost the same as how many services they provide.

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