Easy Fixes For Sky Box Not Getting Signal & won’t turn on

Let’s assume you are enjoying your favourite TV program and suddenly experience the sky box not getting signal. Now you must be searching online for quick fixes for your sky satellite TV. Here I’ll walk you through all possible ways to easily fix sky TV no signal problem.

Most people took our comment box to lay complaint about this issue of sky TV says no signal but cable box is on. However, this is all as a result of poor reception, faulty LNB, satellite dish going out if alignment. Follow the following steps by step guide to fix sky box not getting signal problem.

Check The Cables

Check if their is an error connection. Also, carefully inspect the cable and confirm that it is in good condition and well tightened at both end. Replace any faulty coaxial cable.

Check Signal Strength

To check the signal strength of Sky Box, press the Services button on your remote and then the 4 & 6 buttons. Signal Test Menu will show up.

In the weather is normal condition, it should be at least 50% and about 40% if the weather is not stable. However, if your sky box signal strength is 0, use the following steps to fix it:

  1. Put the Sky + HD box and TV to standby
  2. Turn off all connected devices and unplug them from the mains
  3. Remove and then insert back the cables from the satellite to Dish Input 1 and Dish Input 2 located at the back of your box.
  4. Be careull not to touch the copper wire in the middle of the satellite cable and ensure secured connection at the back of the skybox.
  5. After that, plugin, reconnect and switch on all items and re-check signal strength again.

Sky box not turning on

Check The Connection In The Dish Input

Turn off your Sky Box and all other devices connected to it. Remove the dish input cables and then check for two things:

If the cable is damaged. I recommend replacing of cable wire if the nozzle is bent or broken and also if the cables are removed from the housing. What To Do When Tv Says No Signal But Cable Box Is On

Check if the two separate cable parts are touching (they should not be touching). Always ensure that the core and the braiding (copper or aluminium sheath) are separated at all times. Even a single touch will result to no signal on TV.

Error message

If you are receiving an error message that says, No Satellite Signal is Being Received; Error 25 or Error 29 you should try resetting your sky digital box. Follow below procedure to reset your sky box.

Turn off the power and unplug the Sky Box and HD or Standard recorder from the mains supply.

You should wait for 3 minutes before reconnecting all the items you’ve unplugged and after that, switch on the mains. Check to see if you have a signal. And if the sky box is still not getting signal, it means the problem could be from the new Sky mini dish LNB cables, standard LNB cables or coaxial cable.

Dish alignment

Most times, bad weather like heavy rain and wind can affect remove the sky satellite dish from alignment. Its important to check and tighten your dish. Also re-position it if it is obstructed by buildings or tress. Ensure all connections are tightly connected and the stand in good condition.

What to do If Your Sky BoX Won’t Turn On

However, if your Sky digital box won’t turn on or fail to display, these are some troubleshooting tips to fix your sky box fault:

Reboot the Sky Box

If you are having any issue with you stky box, rebooting should be among the first thing to do. To reboot your sky box, turn it off along side all peripherals connected to it. Remove it from power mains and wait for 2 to 3 minutes before hitting Sky on your Sky remote. If a green light displays, it means that your Sky box problems have been resolved successfully. How To Watch Tv On Sky Box Without Subscription

Power reset

Also if your Sky digital box is no longer responding to the remote control commands, switch off the mains of the digital box and the television. Confirm there are no lights in the digital box panel before turning on the mains again. To show that the sky box is on standby mode, a red light will appear showing that the box is in standby mode.

Remote control

Check if the Sky Box won’t turn on as result of weak remote batteries. So, replace any weak battery and keep your remote control away from water. Also, in when you press the sky on your remote control, the Sky Box will automatically become unresponsive. To fix it, press the Sky button on the remote to get the box to respond again.

Software update

Outdated software can be a reason for your sky box to become unresponsive. So check for updates. If there is any new update, follow this procedure to download it;

To get started with the software download, remove the digital box from the power source and press the ‘Backup’ button located at the front panel of the digital box. When still pressing the backup button, plug in the digital box. And holding the button until the lights on the front panel of the digital box flash. After that, Wait for at least 10 minutes to fix the software.

LNB settings

LNB settings can really determine whether your Sky Box can receive satellite signals or not. So if the box fails to respond, it could be as a result of LNB fault. Confirm if you have the right LNB settings. 


Confirm that the connectors located at the back of the Sky Box are tightly screwed on. Confirm that there are no stray wires around the cable connectors. 5 Fixes To Try when Sirius xm Radio Antenna Keeps Loosing Signal

Panel reset

Note:Panel reset will delete all recordings in your hard drive.

Reset sky digital box follow these steps:

  • Switch off the mains
  • Hit the left and right arrow buttons either side of the select button on your Sky remote
  • While keeping the buttons pressed, turn on the box again
  • Keep holding the buttons and within 60 seconds the blue/green circle lights on the box will come up
  • Now, release the left and right arrow buttons and double press the select button.
  • The blue/green circle lights will move anti-clockwise and the record/ play lights will start flashing on/off
  • And when the lights stops showing, the box is rebooted
  • Only the red light will be seen on the box
  • You’ll have to stay for about 3 minutes before turning on the box using the remote control to see if the issue has been fixed.

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