Step by step guide how to fix E16, E19, E30, &  E32 error codes on Dstv and Gotv.

Sometimes, DSTV subscrobers use to encounter so many kinds of error code showing up on their TV screen. This usually prevents one from watching DSTV Channels even doe the subscription is still valid of you newly subscribed your decoder. In this post we discuss how to fix dstv and gotv error codes.

In this post, I will show you a step by step guide how to fix E16, E19, E30, &  E32  error codes on dstv and Gotv E16 error using the internet without contacting Multichoice customer service.

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how to clear E16, E19, E30, &  E32  error codes on dstv and gotv E16 error

These are the common error codes that appears in your date screen;

• E16 The Smartcard is not enabled for this channel. It may be that your account has been suspended. Please contact the MultiChoice Call Centre for assistance.
• E19 Your account has been suspended. Please contact the MultiChoice Call Centre for assistance.
• E30 Checking the subscription status… If this message still appears after 2 minutes, please contact the MultiChoice Call Centre for assistance.
• E32 The Smartcard is not enabled for this channel. It may be that your account has been suspended. Please contact the MultiChoice Call Centre for assistance.

The above listed are common dstv error codes. Here is how to fix E16, E19, E30, &  E32  error codes on your dstv and gotv E16 error at home.

If eventually the Error code that keeps on appearing on your T.V set connected to dstv decoder is any of these,  just sit and read carefully this step by step guide on how to clear E16, E19, E30, &  E32  error codes on dstv and gotv satellite decoder and follow this step to get the dstv error code fixed.

• Go to www.DSTV.com
• Select the type of Error code that keeps on appearing on your T.V set, enter your smart card / Serial No, and solve the Captcha
• Click “Reset Device”

You will receive alert if the operation is successful, and the alert will be notifying you that your smartcard has been reauthorized. And if it is not successful then contact your dstv customer care.

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How to remove GOtv E16 error?

The DStv satellite is not the only decoder you can experience this E16 error problem, you can also experience it on your GOtv as well. It is time to learn how you can deal with E16 error codes just by following these step by step guide on easy method to fix E16, E19, E30, &  E32  error codes on dstv and gotv E16 error at home.

Use your phone to clear E16 error fix your cable TV issues

Just use your phone and text an SMS to reset your IUC number.

Example: text RESET 2003059600 to 4688(2003059600 is the IUC Number which can be found on the red label under the decoder.)

NOTE: before taking this action, you have to make sure your subscription is currently active and running. If it’s expired, its obvious that you won’t receive a positive response on sending this SMS. Also, if you choose this method, it is better to text the SMS during the day as it will be handled by gotv customer care..

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Use GOtv customer care to fix E16 error

By using this method of fixing E16 error on gotv, all you will need to do is to call the GOtv customer care. These GOtv customer care numbers 012723232 and 08039003788. Once you call one of these numbers, do not follow any of the automatic voice prompt. By doing this, the system will automatically forward your call to any of the gotv customer service agents. They will help you to fix the gotv E16 error code.

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Using official GOtv web site to get clear the E16 error

1. Use your mobile device or laptop and proceede to the home page of the official GOtv website.
2. Look for the “Clear Error Code” on the right side of the web page.
3. After you’ve found it, enter your IUC Number.
4. Finally, click your problem type (E16 error) and write down the code which will show up on a display.
5. Click “Clear Code”.

Following this Step by step guide how to clear E16, E19, E30, &  E32  error codes on dstv and gotv E16 error, it is very easy to fix E16 issues on gotv and errors on dstv, and also, using this method is completely free of charge. Share this article with friends and family and help to enjoy their viewing by knowing how to get rid of E16 error on GOtv and DStv!