This is my 3rd year of using the GOtv decoder and I have not encountered any GOtv error or issues until some days ago when I mistakenly made GOtv payment to the wrong IUC number. Now the payment has been done successfully to the wrong account. Now am looking for how to get a refund for the wrong or how to transfer the GOtv subscription from the wrong account to my account. It was hard on me as I know full well that GOtv customer representatives do not respond to call and neither do they reply to emails. Multichoice Introduces New Govt And Dstv PackagesPackages
How I resolved the wrong GOtv subscription payment to another account
My first hope was to utilize the two channels provided to resolve issues that come with using the GOtv decoder and antenna installation. Yet this could not help to rectify the wrong GOtv payment to the wrong account.
I decided to go to GOtv Facebook Fanpage where on daily basis a large number of govt users flood there to lay complain about one error or another. I posted my complaint using the comment box and I did receive a lot of replies that helped but many were the same old story. If you have a similar GOtv payment issue, you can also do the same, but don’t put all your hopes. GOTV Nigeria: Customer Care, Self Service, Channels
I wanted to visit Govt’s head office but the head office is at kagis island which is very far from where am residing. I decided to visit another Govt office in Lagos and when I got there I saw a lot of users that came for the same purpose as me. From what I experienced I concluded that it’s rare to visit their office without resolving your complaint.
I explained how I made a mistake while paying for my GOtv subscription payment to the customer care representative I met. After verifying and confirmed that I made the payment, they collected my IUC number and some other Govt log-in details and resolved my issue instantly. how to activate GOtv decoder in two simple ways
When you have any issue with your GOtv payment or other issues, try to visit any govt office close to you. You will surely get a lasting solution for any issue you might experience from their service.
Frenzy valentine is a passionate blogger, developer, and entrepreneur. He is the founder and author of myfreshgists.com and Mycatnails.com.
I made payment to wrong ICU number in gotv. Instead of 7529017386 I used 7529017383. Please kindly help me
Good morning. I made a “jinga subscription of N16510 for one month instead of N1640. How do I get a refund
Please I made a mistake for gotv payment on Friday 30th October 2020 I mistakenly put wrong iuc number and it was successful
Contact gotv customer service
I mistakenly made subscription payment into a wrong gotv plan. How can I top up payment to subscribe to the plan I want?
Contact gotv customer care or visit any GOtv office near you. Here are Gotv contacts to reach easily
Email:
GOtvNigeria@multichoice.co.za
Tel:
+234 803 904 4688
I subscribed on go tv on Thursday, through my account, andi was debited with sum of 1350# but I’m unable to view channel, this is my iuc no, 7034831475…….. Even have contacted my bank and they said the transaction was successful
I subscribed on go tv on Thursday, through my account, andi was debited with sum of 1350# but I’m unable to view channel,.
Reset your GOTV and it will work fine
Wrong pin 20207334114 instead of 2020734114,, don’t knows how to solve it
Contact GOTV customer care for immediate correction
Good evening I mistakely sent 4850 to my old gotv account number 462233041 instead of 8216968895 osirhire efe ovie
Please kindly send it to 8216968895
My contacts 09096202145
My name osirhire efe Ovie
Evening,I have subscribed bit my decoder has not credited,don’t know what happened at all.Pls help make solution
Reset your GOTV decoder. In wrote about how to reset gotv decoder in this blog
payment to wrong IUC
ok
Wrong gotv payment can easily be fixed, just visit any gotv office near you
I made a payment to wrong IUC
wrong IUC: 7031857256
correct IUC: 7031837256
Contact gotv customer care or visit any nearest gotv office close to you
I mistakenly pay to another gotv acct