To check your Amazon gift card balance, sign in to Amazon, open Your Account and select Gift cards. Your balance shows at the top of the page. The quickest route is to visit amazon.com/gc/balance while signed in.
There is one catch most guides skip. Amazon only shows the balance of cards already redeemed to your account. It has no public tool that reveals the value of an unused card without redeeming it. Below, you will find the steps that work, plus the honest options for a card you have not redeemed yet.
How to Check Your Amazon Gift Card Balance
Your balance lives in your Amazon account, not on the card. Once you redeem a card, its value joins your account balance, and you can view it at any time.
On a computer
- Go to amazon.com and sign in.
- Hover over Account and Lists, then select Gift cards.
- Your current balance appears at the top of the page.
You can also type amazon.com/gc/balance into your browser. Amazon asks you to sign in, then opens the balance page directly.
On the Amazon app or a phone browser
- Open the Amazon app and tap the person icon.
- Tap Your Account.
- Find Gift cards, or Gift card balance, and tap it.
App menus change from time to time. If you cannot find the option, search for “gift cards” in the app. In a phone browser, the amazon.com/gc/balance shortcut works too.
See where your balance went
Below your balance, Amazon lists every change. It shows cards added, amounts spent and the order or serial number for each one. So if the total looks wrong, this list usually explains it.
Can You Check an Amazon Gift Card Balance Without Redeeming It?
Not with a public tool. Amazon does not offer any page that shows the value of an unredeemed card. However, there are still honest ways to find out what it is worth.
Check the card, receipt or email
Most physical cards show the amount on the front or the card holder. The store receipt shows it too. For an eGift card, the original email states the amount near the claim code.
Check your own gift card order
If you bought the card yourself, open Your Orders and find the gift card order. Amazon says you can match the 16 digit serial number on the back of a physical card to the order. That confirms which card it is and how much you paid for it.
Ask Amazon customer service
If the card has no printed value, contact Amazon support by chat or by phone on 1 (888) 280 4331 in the US. Give the agent the serial number, not the claim code. Agents can often confirm whether a card is active. However, Amazon does not promise this check in its help pages, so treat it as worth a try, not a guarantee.
Why redeeming is usually the safest choice
Redeeming does not spend anything. It simply moves the value into your account, where only you can use it. So if the card is yours to keep, redeeming it is the fastest and safest way to see the balance.
How Much Is on My Amazon Gift Card? By Card Type
The best way to find the value depends on the kind of card you have.
Physical cards from a store
Fixed value cards show the amount on the card or its holder. Variable value cards, where the cashier loads an amount, show it on the receipt instead. So keep the receipt until you redeem the card.
eGift cards by email or text
The email or text from Amazon states the amount next to the claim code. If you received it from a friend, the amount is in that message too. Search your inbox for “Amazon gift card” if you cannot find it.
Printable cards
A print at home card works like an eGift card. The amount and claim code appear on the printed page and in the buyer’s order history.
Money added with Amazon Reload
Reload adds money straight to your own balance, so there is no card to redeem. It shows on the balance page as soon as Amazon confirms the payment.
Checking an Amazon.com Gift Card Balance Outside the US
Many readers in Nigeria, Ghana, Kenya and other countries receive Amazon.com gift cards from friends or as payment for online work. You can redeem and check these from any country. You only need an Amazon.com account, which anyone can open with an email address.
However, remember two limits. First, the card only works on Amazon.com, not on Amazon’s other country stores. Second, Amazon’s terms say gift cards cannot be resold or exchanged for cash. People who buy cards for cash do so outside Amazon’s rules, and the risk of losing the card is high. So if someone offers to “check” your card for you before buying it, do not share the code. Redeem it to your own account first.
How to Redeem an Amazon Gift Card
- Sign in to Amazon and go to amazon.com/gc/redeem, or open Gift cards and select Redeem a gift card.
- On a physical card, gently scratch the strip on the back to reveal the claim code.
- Enter the claim code and select Apply to your balance.
- Your new balance appears straight away.
Enter the code once and wait. If you tap the button twice, Amazon may say the card was already used, even though it went into your own account. Check your balance before you worry.
Keep Your Balance for Later
Amazon applies your balance at checkout automatically. To save it for a later order, follow Amazon’s steps:
- Go to checkout as normal.
- Where your balance appears, select Change.
- Untick the box beside “Use your gift and promotional balance”.
- Select Use this payment method.
Several Gift Cards? How Amazon Adds Them Up
Amazon does not keep each card separate. Every card you redeem joins one combined balance. So three cards worth $25, $50 and $10 simply show as $85.
To see which card added what, look at the list of changes under your balance. Each entry shows the amount and the card’s serial number, so you can match it to the physical card.
Finally, protect that balance like cash. Turn on two step verification in your Amazon login settings. Then, even if someone learns your password, they cannot sign in and spend your gift card money.
Amazon Gift Card Balance Not Showing? Common Fixes
- Wrong account: many people have two Amazon accounts. Check the email address on the account where you redeemed the card.
- Wrong Amazon store: an Amazon.com card only works on Amazon.com. It will not appear on Amazon.co.uk, Amazon.ca or other country stores.
- Already spent: look at the list of changes under your balance. A past order may have used it.
- Promotional credit: Amazon says your gift card balance does not include promotional certificates, so those show separately.
- Still missing: contact Amazon support with the claim code, serial number and any receipt.
Avoid Gift Card Scams
Never type your claim code into a third party “balance checker” website. Some of these sites steal codes and drain the card. Likewise, never read a code to someone who calls you, texts you or asks you to pay a bill with gift cards. Real companies and government offices do not take payment in gift cards.
If you shared a code with a scammer, contact Amazon at once and report it at ReportFraud.ftc.gov. Acting fast gives you the best chance of saving the money.
Common Questions About Amazon Gift Cards
Do Amazon gift cards expire?
No. Amazon’s terms say gift cards issued after October 1, 2005 do not expire, and no fees apply.
Can I move my balance to another account or to my bank?
No. Amazon’s terms say a balance cannot be transferred to another Amazon account or redeemed for cash. If you want to pass a card on, give it away before anyone redeems it.
Can I use my balance with third party sellers?
Yes, in most cases. Amazon allows your balance for eligible items sold by third parties on Amazon.com. A few item types are not eligible, and checkout shows this before you pay.
Can I see who redeemed a gift card?
No. Amazon keeps that private. Our guide to seeing who redeemed an Amazon gift card explains what you can do instead, including how to recover a lost card.
Check Your Amazon Gift Card Balance in Under a Minute
To check your Amazon gift card balance, sign in and open amazon.com/gc/balance. For an unredeemed card, use the printed amount, your gift card order or Amazon support. In most cases, though, redeeming the card is the quickest answer.
If you use Amazon Pay too, see our guide to moving Amazon Pay money to a bank account. For Apple cards, see checking an Apple or iTunes gift card balance. For the latest official steps, see Amazon’s help page on checking your balance.
Frenzy valentine is a passionate blogger, developer, and entrepreneur. He is the founder and author of myfreshgists.com.
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